Terms & Conditions
Last updated: 11 September 2026
These terms govern your use of the Looper website at getlooper.golf, including the club check and any content we publish here. By using the site, you accept them. They’re written to be read, not to trap you.
1. Who we are
Looper is built and operated by Pivot Agency (Pty) Ltd (registration number 2026/416259/07), a company registered in South Africa with its registered office at Airport Road, Plettenberg Bay, 6600. You can reach us at hello@getlooper.golf.
2. The website and the club check
The site exists to explain what Looper is and to give clubs an honest read on their communication. The club check and its results — the communication rating, the weakest link, the read — are indicative tools based on the answers you give. They’re a starting point for a conversation, not professional advice, and we make no guarantee that any outcome described on this site will be achieved at your club.
3. Your information
Where you give us details — through the club check, a form, or WhatsApp — we handle them under our Privacy Policy. We only send you what you’ve agreed to receive, and every channel has a working opt-out.
4. Our content and marks
The Looper name, wordmark, design, copy and the club-check framework are ours. You’re welcome to share links and screenshots; you may not reproduce, resell or pass off the material as your own, or use it to build a competing product.
5. Club services & engagement
Building and running a Looper app for a club is governed by a separate written agreement between the club and us. The full, binding detail — scope, support and service levels — lives there. What follows is the commercial basis we work on, so it’s clear before any conversation.
5.1 Fees & billing
There is no setup or installation fee. Fees are billed in advance: the first month is payable on sign-up, before the build begins, and monthly thereafter. We ask for a 12-month minimum term to start — with a 90-day proof checkpoint along the way — after which the engagement runs month-to-month, cancellable by either side on 60 days’ notice. Third-party licences (such as WhatsApp Business API conversations and the platform sub-account) are passed through at cost, with no markup. Special conditions apply to founding clubs — their commercial terms are agreed individually in the founding agreement, and where those differ from the above, the founding agreement governs.
5.2 What the club provides
To build and launch, we need a clear, modest set of things from the club: your brand set (crest, colours and logo), a selection of course and clubhouse imagery, your member list, a single point of contact empowered to make decisions, and sign-off within agreed windows. That is the extent of the lifting on your side — there is no IT project and no system for your staff to learn. Delays in providing content pause the timeline, not the quality.
5.3 Member data & security
Member information is held in a secure, access-controlled environment. The club owns its member data at all times and can request a full export, in standard formats, whenever it wishes — we will never hold a club’s database hostage. Member communication runs on explicit, recorded opt-in, and every channel carries a working opt-out that is honoured everywhere. All of this is handled in line with our Privacy Policy and applicable law (including POPIA).
6. Looper Coach
Looper Coach is the app we build for an individual teaching professional — your own students, notes, diary and lessons, under your own name. It is sold to you directly and runs on different terms from a club engagement.
6.1 Month to month
No setup fee and no minimum term. The subscription runs month to month and we take payment on the 1st of each month, for the month ahead. You can cancel at any point during a month: your app keeps working to the end of the month you have paid for, and we take nothing after that. We don’t pro-rate part months in either direction.
6.2 What it costs today: nothing
The app is free, to every Pro, until further notice. We are taking no payments at all until Looper’s New Zealand company is trading and card payments are live in the app. When that changes you will hear it from us well before a first invoice, never after one — and even then we don’t charge you for the app until you have your first paying client through it.
6.3 What it will cost, when it does
List prices as at September 2026, per month, for when charging begins:
- New Zealand — NZ$20 plus GST, billed by Looper’s New Zealand company once it is trading.
- Australia — AU$20 plus GST, billed by Looper’s New Zealand company once it is trading.
- South Africa — R175, VAT included, billed by Pivot Agency (Pty) Ltd.
These are list prices and may change as the product grows. If they do, we will tell you at least 30 days before it affects you, so you can decide before you pay it.
6.4 Your book is yours
Your students, your notes, your lesson history and your pricing belong to you. Ask and we will give you a full export in standard formats, at any time — including when you leave. If you move clubs, your book moves with you; that is rather the point of it.
There is one exception, and it is worth being clear about. Where you teach through a club that runs on Looper Club, some of what reaches you is the club’s rather than yours — its membership and the member details the club holds. That stays the club’s, governed by our agreement with the club and by section 5.3 above. What you create stays yours. Where a person is both the club’s member and your student, each side keeps what it put in.
7. Acceptable use
Don’t misuse the site: no attempting to break, probe or overload it, no scraping at scale, no submitting someone else’s personal information without their permission.
8. Liability
The site is provided as-is. To the extent the law allows, we’re not liable for loss arising from your use of the site or reliance on the club-check results. Nothing in these terms limits liability that South African law doesn’t allow us to limit, including under the Consumer Protection Act.
9. Changes
We may update these terms as the product grows; the date above tells you when we last did. Material changes will be visible here.
10. Governing law
These terms are governed by the laws of the Republic of South Africa.